Frequently Asked Questions

Can my children come with me if I’m offering support?
Sometimes, yes. This depends on the comfort level and preferences of the family receiving support. We ask about this during matching and only make introductions where expectations align.

Can I request to support (or receive support from) certain ages of children?
Yes. You can share age preferences, comfort levels, and experience in the intake form. We do our best to match families in ways that feel appropriate and comfortable for everyone.

Can I request support from someone with specific experience or characteristics?
You can share preferences related to comfort, experience, or logistics (for example, experience with certain age groups or schedules). These are treated as preferences, not requirements, and help guide thoughtful matching.

Can support happen in my home?
Yes, if both families are comfortable. Some connections happen in homes, while others begin in more neutral settings. This is always a mutual decision.

Can support happen at a park or in public?
Absolutely. Many families choose to start with a walk, park visit, or other public meetup. We encourage families to begin in ways that feel safest and most comfortable.

Who pays for meals or activities when the child is with a supporting adult?

The supporting adult is expected to cover any food or activity costs. The child is to be included in any activities. This ensures the child can fully participate and keeps expectations clear for everyone. 

What if I’m not clicking with my match?
That’s okay. Not every connection is the right fit. There is no obligation to continue, and either family can pause, step back, or request a new match at any time.

Is there a minimum time commitment?
There’s no required minimum. That said, this community works best when families are open to ongoing, relationship-based support rather than one-time help. Some connections naturally become longer-term, while others are short-lived — both are okay. There is never an obligation to continue if it’s not a good fit.

Is this formal childcare or foster care?
No. This is a community-based support network. We help families connect with one another, but arrangements are informal and based on mutual agreement.

Is there a cost to participate?
No. There is no cost to request or offer support.

What about safety?
Families offering ongoing support are asked to provide references, and optional background checks are available through a trusted third-party service. All connections are voluntary, and families are encouraged to move at a pace that feels right for them.

What if my needs or availability change?
That’s completely normal. You can update your information or step back at any time.

I still have questions — what should I do?
If you don’t see your question here, you’re always welcome to reach out at hello@familylift.org